Much has been written on the topic of Employee Engagement and rather than being a fad of sorts or the thing to do of the moment it appears this facet of “HR” is here to stay. I put marks around “HR” as I think engagement is so much bigger than a facet of HR and something the business as a whole should be concerned with and should be top of mind for organisational leaders.
According to Gallup’s 2014 research only 13% of all employees are “highly engaged” and a staggering 26% are “actively disengaged” (http://www.gallup.com/services/176735/state-global-workplace.aspx). From this research we also know the following to be true:
· Engagement makes a difference to the bottom line; Work units in the top 25% of Gallup’s Q12 Client Database have significantly higher productivity, profitability, and customer ratings, less turnover and absenteeism, and fewer safety incidents than those in the bottom 25%
· Poor hiring and management practices hinder companies’ growth and engagement levels
· Worldwide, engaged employees regard their lives more highly and experience more positive emotions
So with all we know about engagement and the countless suggestions for improving it from “The 10 C’s of Employment Engagement” (http://iveybusinessjournal.com/topics/the-workplace/what-engages-employees-the-most-or-the-ten-cs-of-employee-engagement#.VNLRd2jLe3A) to the “Four Enablers of Engagement” (http://www.engageforsuccess.org/about/the-four-enablers-of-engagement/) and thereby resolving the disengagement issues in organisations – why are we still seeing such poor results?
I think the solution may be somewhat simpler than the likes of above and other similar other methodologies may suggest.
How about simply?
· Hire for role and fit
· Invest in people
· Inspire, include, recognise
· Be flexible
After putting together the above I found this article (http://www.tlnt.com/2015/02/03/5-ways-to-embed-your-organization-with-a-culture-of-happiness/) “5 Ways to Embed your Organisation with a Culture of Happiness”, these were: Connect, Be Fair, Empower, Challenge & Inspire, and I like this also.
Or perhaps it could get even simpler: People Matter. There’s been a lot of talk lately in HR circles that I follow through blogs and social media about simplifying many facets of HR, largely centred around archaic policies, position descriptions and the use of jargon or “HR speak” in documentation. But how about simplifying something less tangible such as Employee Engagement. How about simply treating all employees as you yourself would wish to be treated? Should we really need an employee engagement strategy – maybe I’m thinking too ‘ideal world’?!
Like I say this is a brain dump and a work in progress – would love your thoughts and comments.